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Key Points to build services practices

  1. survey candidate partners on potential value add
  2. survey candidate clients on potential value add
  3. create customer, prospect polls - trade content for responses
  4. get testimonials from services 
  5. share customer success stories in focus market segments
  6. use the SWP engagement models - LSP, CBTP, ISA,  how can we help?
  7. find focus industries for medium size businesses
  8. find platforms with high value that benefit from support, implementation, customization, extensions, integration
  9. offer free assessments and defined service programs
  10. focus on experience and related certifications
  11. stand up test versions of the software where possible or rent a test license
  12. create simple support services that follow the platform pricing license models as well ( eg  if cloud software licensed by user, offer subscription support )
  13. provide billable add-on services for integration, analytics, training, extensions, customizations, project management
  14. promote services via articles, tips, case studies on facebook, linkedin, tech target, our site or ??
  15. participate in the right industry groups
  16. participate in the right conferences
  17. build partner relations - find value add support services for larger service firms
  18. help partners close sales, services
  19. business software for a services business


References

Reference_description_with_linked_URLs_______________________Notes______________________________________________________________




https://www.kaleido.io/

kaleido.io-Enterprise Blockchain Protocols A Technical Analysis of Ethereum vs Fabric vs Corda.pdf

Kaleido - BAAS - based on Ethereum - custom services for simple solutions

good BAAS model - limited to Ethereum

erp-NetSuite-vs-Epicor-vs-Sage-Update-2020-1.pdfERP suites to service and support
erp-compare-report-2019.pdfERP comparisons report





Candidate Target Markets


  1. manufacturers
  2. distributors
  3. logistics 
  4. professional services
  5. technical training
  6. online malls ( vs Esty, Amazon, WMT )
  7. labs


Medium size businesses, organizations 

departments or BUs of larger organizations


Key Concepts

support business users, not IT in general

don't support developers - no money, low value



Existing Solutions to Support, Extend

Manufacturing packages

Distribution packages

Analytics solutions

AWS, Azure, IBM i, GCP



High value solution areas


Integrated data warehouse services

IAM - Identity Access Management

IoT integration and automation

Blockchain Compliance Ledgers - BCL

Cloud migrations

ERP, CRM with data services, API integrations

Descriptive analytics - dashboards 

Predictive analytics - dashboards 

Prescriptive analytics services and events

Cybersecurity


Key roles - architect, analyst, program manager


Look for roles, communities, partner relations



See Data integration and platform services providers


DataBricks


See BAAS providers 


Kaleido

kaleido.io-Enterprise Blockchain Protocols A Technical Analysis of Ethereum vs Fabric vs Corda.pdf

Useful certifications 


  1. application certifications
  2. platform certifications
  3. security certifications
  4. project management
  5. lean 6 sigma
  6. scrum master

Potential Value Opportunities



Potential Challenges



Candidate Solutions



Step-by-step guide for Example



sample code block

sample code block
 



Recommended Next Steps



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