Key Points

services management has defined goals, models for delivery, operations, support, maintenance, retirement
services delivery process defined
services operations standards defined as operations service tiers normally
services measured at runtime based on execution with results captured summarized by tools like Promtheus, Grafana
services maturity models exist for referemce
services catalog can be reviewed to assess current maturity levels vs planned service strategies to identify opportunities

References

Reference_description_with_linked_URLs_______________________	Notes______________________________________________________________

Architecture Themes

ascrum definitions

Concepts on Service Maturity

Key Concepts for Service Maturity

Correctness: The microservice does what it is intended to do without causing errors.
Reliability: The microservice can perform its intended function consistently over time.
Efficiency: The microservice provides value for the resources it consumes (like memory, CPU time, etc.).
Resilience: The microservice can handle failures gracefully, both within itself and when other services fail.
Scalability: The microservice can handle increased load by either scaling up (using more resources on a single node) or scaling out (distributing the load across multiple nodes).
Manageability: The ease with which the microservice can be monitored, managed, and updated.
Operability: The degree to which the microservice supports the tasks that operators need to do, like deploying new versions, scaling, diagnosing problems, etc.

Importance of Measuring Service Maturity

Measuring service maturity is crucial for several reasons:

Quality Assurance: Helps to ensure that all microservices meet the organization's standards for performance and reliability.
Risk Mitigation: Identifies potential issues before they become larger problems.
Resource Allocation: Informs decisions about where to invest time and resources for improvement.
Performance Benchmarking: Provides a means of tracking improvement over time.
Return on Investment: Mature services provide more value for the resources consumed, increasing the return on investment.

Ideas for Measuring Service Maturity

Establish Metrics: Define what constitutes maturity for your microservices, considering aspects like reliability, scalability, resilience, etc.
Automated Testing and Monitoring: Use automated tools to continuously monitor and test your microservices, providing real-time feedback on their performance and maturity.
Service-Level Objectives (SLOs) and Service-Level Indicators (SLIs): SLOs define the level of service you aim to provide, and SLIs are the metrics that measure your actual performance against these objectives.
Incident Response and Postmortem Analysis: When something goes wrong, have a plan to fix it quickly and then conduct a postmortem analysis to learn from it and improve the maturity of the service.
Regular Reviews: Regularly review the maturity of your services to identify trends, pinpoint areas for improvement, and track progress over time.