We're available 24 hours a day, 7 days a week.
In order to provide improved service, we have replaced direct-dial phone numbers with an online click-to-call feature. Calls are still toll-free, but you initiate them from the Amazon.com website, using the click-to-call feature:
1. Click the "By phone" button in the "Contact Us" box found on the right side of seller Help pages:
http://www.amazon.com/gp/help/customer/display.html?nodeId=1161232
You can also go directly to the "Contact Us by Phone" page for sellers:
https://www.amazon.com/gp/help/contact-us/seller-call-me.html
2. If you are not yet signed in, please sign in at this point. This will provide us with your account information and allow us to assist you as quickly as possible. However, if you prefer, you can click the "Skip sign in" button instead.
3. If the "Request call back" form does not pop up, click the "Call me" button.
4. Fill out the short "Request call back" form, and click Submit.
We'll call you and assist with your questions and concerns. We'll take each and every action to prevent you from bearing any inconvenience. It's certainly not our intention for our customer to have anything, but a pleasant experience at Amazon.com.
Rest assured, we are here to take care of issues you encounter and we always endeavor to provide the best service to our valued customers and aim to ensure that the issue is resolved to the fullest satisfaction.
We are happy to help with any query you may have but we will need the order number or the name of the item(s) you have ordered to do so. You can find the order number and carry out a number of actions yourself such as track packages, change order details or arrange for a return of a product from the 'Your Orders' section of our website:
https://www.amazon.com/yourorders
You can also find further information about Amazon on our Help pages: https://www.amazon.com/help
Alternatively, Customer Service can also be reached by phone and chat 24 hours a day, 7 days a week using the link below: http://www.amazon.com/contact-us.
We look forward to seeing you again soon. Stay safe and have a fantastic day further. |
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