Key Points

1. AWS services can come at 3 layers: iaas, paas, saas
2. Most references to AWS refer to paas - EC2 instances and the services that run on them
3. EC2 instances can be Windows or Linux
4. A low-cost iaas option is LightSail - a VPS server that is fixed price, low-cost with internet connectivity etc - easier to plan than EC2 costs
5. Effective cost management of AWS resources and services is a HUGE issue for most companies
6. EBS - elastic block storage - can be mounted and file system created for use. can be attached to any single instance

References

AWS Support Options

Contacting Amazon

AWS-Admin-Work

Environment Config Concepts

Environment logs 

App Config Concepts 

App logs

Network config

EC2 CLI access

aws console first to create env, ec2 instance etc

then setup terminal w aws env

setup prereqs 

download the pem file

get user@account 

get public ip4 address ( optional )

get pem fingerprint ( optional )

openssh to connect

https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/AccessingInstancesLinux.html

https://docs.aws.amazon.com/cli/latest/userguide/cli-chap-welcome.html

Security config

create CMK in KMS ( customer master key ) for account

aws-nitro-enclaves-lab1 link

Lab on using Nitro enclaves with:

KMS, optional HSM devices for key management services with KMS vault

Linux context to create hashes using public keys for:

data

envelopes

sessions on instances

master keys

https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/AccessingInstancesLinux.html

Certificate Mgt

Compute config

Storage config 

App Deployment Options

CICD pipelines

App testing

Code conversion error

https://console.aws.amazon.com/console/home?region=us-east-1#

pSyn$pjm9yz3

Amazon Support Options

from email 

Amazon customer support home 

https://www.amazon.com/hz/contact-us/foresight/hubgateway

We're available 24 hours a day, 7 days a week.

In order to provide improved service, we have replaced direct-dial phone numbers with an online click-to-call feature. Calls are still toll-free, but you initiate them from the Amazon.com website, using the click-to-call feature:

1. Click the "By phone" button in the "Contact Us" box found on the right side of seller Help pages:

http://www.amazon.com/gp/help/customer/display.html?nodeId=1161232

You can also go directly to the "Contact Us by Phone" page for sellers:

https://www.amazon.com/gp/help/contact-us/seller-call-me.html

2. If you are not yet signed in, please sign in at this point. This will provide us with your account information and allow us to assist you as quickly as possible. However, if you prefer, you can click the "Skip sign in" button instead.

3. If the "Request call back" form does not pop up, click the "Call me" button.

4. Fill out the short "Request call back" form, and click Submit.

We'll call you and assist with your questions and concerns. We'll take each and every action to prevent you from bearing any inconvenience. It's certainly not our intention for our customer to have anything, but a pleasant experience at Amazon.com.

Rest assured, we are here to take care of issues you encounter and we always endeavor to provide the best service to our valued customers and aim to ensure that the issue is resolved to the fullest satisfaction.

We are happy to help with any query you may have but we will need the order number or the name of the item(s) you have ordered to do so. You can find the order number and carry out a number of actions yourself such as track packages, change order details or arrange for a return of a product from the 'Your Orders' section of our website:

https://www.amazon.com/yourorders

You can also find further information about Amazon on our Help pages: https://www.amazon.com/help

Alternatively, Customer Service can also be reached by phone and chat 24 hours a day, 7 days a week using the link below: http://www.amazon.com/contact-us.

We look forward to seeing you again soon. Stay safe and have a fantastic day further.

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