Key Points
- Lots of services competition in all blockchain segments including Hyperledger
- Keys to success in blockchain services
- build competent virtual team
- project delivery controls: GSuite, process ( connect > engage > define > design > plan > deliver > implement > support )
- solutions track record
- build out targeted industry verticals
- partner with key players: Hyperledger, IBM, Sovrin, R3, related ERP services to add BAAS and ???
- promote opportunity, value, success tips, technologies through right channels
- simple web solution services site:
- define business plan with quarterly kpi's
- sell solution templates for domains that are extensible, interoperable
- more
References
Deloitte 2020 Blockchain Solution Survey
_survey-blockchain-deloitte-DI_CIR 2020 global blockchain survey.pdf
Focus concepts
- blockchain
- blockchain now seen as core enabler for business processes
- strategic, scales, real use cases, competition is working on it now
- questions: is blockchain secure?
- value-add: provenance, fraud reduction, automation, faster settlements, asset trades, digital trust, certification, compliance, licenses, payments
- production solutions range from 30% to 60% by country now
- blockchain is a business change agent involving stakeholders inside, outside the organization
- keys to success:
- clear use cases, clear kpis, re-engineered BPM for all party roles & decision models, clear success keys & lessons learned for pilots
- digital assets
- works for major assets ( buildings, real estate, vehicles etc ) as well as digital twins of smaller systems
- benefits: fungible ownership, use, automation of systems, trading, rewards, potential use of stable coins,
- tokenization
- token economies - rewards, gaming, other
- cybersecurity
- cybersecurity risk management needs to engineered into blockchain ecosystems
- global identity
- value-adds: identity, privacy mgt, ownership, financial transactions, credentials, KYC, AML, fraud prevention, healthcare
- governance, digital trust, TOIP, reputation all key to acceptance, validation of digital identities
- regulations
- lower costs, times for regulatory compliance apps
- interoperability standards will make compliance easier
- governance
- consortia focus on: how systems are run, decisions made, profits shared, onboarding processes
- summary
- regional leaders: UAE, Singapore, China, India, EU
- larger organizations normally lead ( $100M > revenues )
- leading sectors: technology, fin services, manufacturing, supply chain
- impacts include: revenue, efficiencies, compliance, timeliness, quality, better data security
- challenges: defining value, costs, success keys, skills, re-engineering, integration, data quality, interoperability, tech change, ROI concerns, rollouts
Survey Skips
- automation
- AI
- Iot
Key Questions
Digital Transformation Roadmap
Cloud Services Architecture ( CSA )?
in-house
cloud
hybrid
services
cloud native
serverless
pluggable
Value Chain Engineering Solution Process
STS - Smart Trust Services: deliver better trust for better outcomes
Where are you on your VCE Maturity?
Connected > Integrated > Coordinated > Automated > Smart
VCE assessment questions defined in Fabric concepts
m Hyperledger Fabric Solution Concepts
Sales Audit
how do we find potential clients?
what marketing partnerships do we have?
do we have a standard(s) engagement process for blockchain opportunities ?
what is our marketing life cycle ? related doc stds?
what is our sales life cycle ? related doc stds ?
what is our project mgt life cycle ? related doc stds ?
http://sce2.umkc.edu/BIT/burrise/pl/appendix/Software_Documentation_Templates/
what is our product mgt life cycle ? related doc stds ?
Key Value Chain Economy questions ( see PS IBM ebc presentation )
IBM_PSS-services.pptx
Key Decision Factors for a Value Chain Economy
- Who are the parties are in the Business Network?
- What are the key use cases for the Business Network - VCE now?
- What value does each role deliver?
- What challenges does each role have?
- What are the counter party risks and how are they resolved now?
- What are the trust issues and how are they resolved now?
- How are identity, security, authentication, authorization managed now?
- Do parties cooperate now? How?
- Are the processes clear? Efficient? Effective? What are the process gaps?
- What are key decisions & events for the use case processes?
- How do intermediaries add value?
- What are the key integrations for the VCE and how are they implemented now?
- What are regulations, compliance issues?
- What is the governance model for the VCE and the key policies, metrics?
- How can the Value Chain Economy grow?
- What are the expected net economic gains for each role in the Value Chain Economy?
- What is the VCRS for the VCE?
- Does the group leading the implementation have the keys for success?
Questions for Client on solution opportunity
get solution needs survey with validation, impacts |
| get solution decision process – raci matrix |
| get solution budget model – phase 1 |
| get solution operating model from client |
| get requirements model from client |
| get project requirements / scope / resources from client |
| get use case scope agreement |
| get existing solution resources |
| get existing solution performance – FACTUR3DT.i |
| get solution opportunity definition – VCRS – FACTUR3DT.o |
| get external dependencies agreement |
| get MVP deliverable plan agreement |
| get MVP acceptance criteria agreement |
| get solution roadmap – all phases |
Blockchain - Set the Right Expectations for Success - Mahua Chatterjee
It is important that Blockchain is interpreted as an augmenting technology rather than disruptive. Blockchain technology success depends on how carefully projects are designed, alignment of stakeholders’ objectives, tradeoffs understood, and testing well. Key is to work on the smaller project early on, test with a small group of users, gather enough feedback, and go over it again! Working with a deployment partner who is able to handhold, guide, and also help in setting up the required infrastructure in a legacy system is extremely crucial. Because it definitely needs a thorough vision, and many other factors that need deep attention, the adoption of Blockchain is calculated - and here are some of the reasons why!
Reasons Blockchain Projects can Fail
- Lack of a clear vision, understanding of the technology and how it can deliver value realistically
- Assuming that the production environment is ready for the blockchain solution ( security, integration, support services, operations maturity etc )
- Underestimating the costs and time needed to deliver production-ready solution ( true for any project )
- Assuming the blockchain work is the majority of the project. Often, everything else is more work than just the blockchain services ( UX, client, server, database, data services, security etc )
Challenges Impact Blockchain Adoption rates
https://paramountsoft.net/blog/top-4-reasons-why-blockchain-adoption-slow
Given your use case, the following challenges may apply:
- Scaling to meet the use case requirements
- Interoperability requirements and standardization
- Regulatory support sometimes required to approve electronic signatures, transactions etc
- Security and privacy regulations that apply need to be reviewed
The issues should be addressed early on in the project and the proposed solutions validated during the project life cycle
Other Key Expectations for Blockchain Success
- Blockchain - it's more than a project, it's a new platform requiring the right engineering and operations management across the network
- Creating a successful Business Network on blockchain is a business problem first - what's the VCRS for the solution? how to find it?
- The difference between success and failure on Blockchain projects is not the software
- New technologies should go through multiple iterations with customer feedback for your use case ramping up to full production feature set
SWT Blockchain Audit
s Blockchain Opportunity Assessment - BOA
Key Questions to Ask on Blockchains
blockchain-vcn-definition-forbes.com-15 Blockchain Questions That Will Make You Look Smart.pdf
Steps to Plan a DLT Solution in a VCE ( see BOA for more )
VCE = Value Chain Economy
1> where are we now ? FACTUR3DT.i
2> what's the best solution without blockchain? FACTUR3DT.o
3> what's the best solution with blockchain? FACTUR3DT.o
4> what's the expected net gain for a new solution ? ( FACTUR3DT.o - FACTUR3DT.i )
blockchain solution strategies for the VCE
improve the VCE
replace the VCE
improve and replace parts of the VCE
15 questions to ask about blockchains for business - article
“Are we ready to give up control?”
It’s No Longer Just About You
“Will this particular blockchain project return value for all organizations within the network?”
“Have we learned all we can from the past?”
past here, past bc failures
"Have we reached out to the other companies in our industry—even our top competitors—to jointly research options?”
“How will the deployment of a blockchain help solve our problem or achieve our goal?”
“How could we use blockchain to connect with other parts of our market—to find efficiencies that go beyond our firm to a market level?”
where is channel friction now? how to reduce it?
“Why is a blockchain crucial for this use case?”
how do we get a real network effect to return value?
“What will motivate stakeholders to participate?”
how do we get network parties to join?
Form An Opinion: Private Or Public?
“If this isn’t going on a public blockchain, why not?”
If all the parties in a network can agree on one entity to run a private blockchain, chances are they could have agreed upon a single third party to run a centralized web server.”
“How can we leverage the trust of a public DLT while maintaining the advantages of private DLT networks?”
the DID trustless model for permissioned blockchains
“What are the most important pieces of data shared across participants in our ecosystem, and if they are standardized, are standards organizations ready for the technology realities of blockchain?”
do we have std processes, data models now?
"If you invest in blockchain technology now, will this put you in a better position than your competitors when it comes to data privacy and reducing overhead? Will it be too late next year?“
are there benefits to implementing now? data compliance??
“How can we make blockchain understandable and usable for 99% of developers—and invisible to end users?”
hint: it's not necessarily invisible to users.
blockchain is a different set of services that can impact processes, users in positive ways but normally require some change
“What potential applications should we follow closely, so we are better prepared to respond early?”
who are leaders, solutions we should track?
“How could others use blockchain functionality to disrupt our relationship with customers, and how they find and use the products and services we offer?”
How Could The Shape Of Your Industry Change?
think of other industry models on blockchain now -- food trust etc
digital payments, iam, etc
Alison McCauley
I am the founder and CEO of Unblocked Future, where I help entrepreneurs and executives who are pushing the frontier of emerging technology to communicate their vision, nurture their ecosystems, and go to market. A best-selling author and frequent keynote speaker, I also educate executives who aren’t at this front edge to better understand how new innovation will impact them (and what to do about it). I’ve spent my career studying the intersection of human behavior and emerging technology, with 20 years of consulting to technology-first startups and Fortune-500 companies across industries including healthcare, education, telecommunications, energy, retail, finance, hospitality, and manufacturing.
Fabric Use Case Analysis
Will Fabric add value for a feature? yes | no | maybe | probably
If half of these factors apply to your use case, blockchain can add a lot of value
#survey - Is Blockchain the right solution ?
Fabric Blockchain feature | Adds Value? |
|---|---|
| Is a shared, persistent data store useful? Maybe | Maybe |
| Is there a need for shared data and data privacy? Maybe | Maybe |
| Is improving trust and transparency in our business network a goal? Maybe | Maybe |
| Is a complete, accurate historical record of all changes useful? Maybe | Maybe |
| Is tracking consent, agreement and signatures important? Maybe | Maybe |
| Is reducing friction, risk and settlement times important? Maybe | Maybe |
| Are the transactions supporting business contracts? Probably | Probably |
| Is compliance and audit important? Probably | Probably |
Key Concepts
VCN Solution Architecture model
see Modern Platform ODP supports VCE , DAN to understand services delivery architecture for VCE: Value Chain Economy
OLDER example of a stack model
Solution Life cycle
- Discovery – Understand Needs ( no charge )
- Assessment – Assess Value Opportunities ( optional, no charge )
- Definition – Define Solution
- Delivery – Deliver Solution
- Support – Support Solution
- Growth – Grow the Solution, Network
"Enterprise Blockchain @work"
Blockchain fuels business trust
Thanks Gabriel Aberasturi for this post. There's a ton of work on Hyperledger Fabric now for enterprise blockchains. Trust is the fuel that runs all businesses. Enterprise Blockchain is the foundation for trust. We're helping businesses understand how they can improve trust.
article - What we know about enterprise blockchain in 2020
https://www.itworld.com/article/3512109/top-3-enterprise-tech-trends-to-watch-in-2020.html
Thanks. It's a good article overall and makes some important points on how enterprise blockchains can pay off for organizations. I don't see 2020 as the "year enterprise blockchain matures" anymore than I see 2020 as the year database matures. We are past that on the enterprise blockchain maturity life cycle. Like data services, blockchain will continue to mature and grow as it is applied to a broader set of use cases. We already have many successful, production solutions on the key enterprise blockchain platforms now. I see many industries are focused on re-engineering value chains with enterprise blockchain: mobility, healthcare, financial services, supply chain and more. DLT can apply to simple use cases within an organization as well as value chain networks.
What enterprise blockchain isn't
- Bitcoin
- Magic solution
- Ready to takeover this year
- Ready to mature this year
What enterprise blockchain is now
- Expanding the areas of your business or organization where it can potentially add net value
- Builds on the foundations of technology, trust, security and qualtiy
- Rethink: re-engineering: value chain networks, business relations ( vs sales ), channels, quality, data, processes, proofs, identity, privacy, regulations
- Focus shift from Proof-of-Technology to Proof-of-Value in design engineering
- Continuing to scale where there are few use cases today that can't be addressed with sound engineering
- Meeting demands for regulation, privacy, transparency, security, compliance and governance
- Offers multiple mature enterprise blockchain platforms to fit your use cases
- Viral adoption moving forward in many industries: mobility, healthcare, financial services, supply chain
- Integrated service with automation, smart data, IoT devices, machine learning, feedback for self-managed value networks
Enterprise blockchain thoughts moving forward
- Like the Highlander - will there be only one? No
- Do successful blockchain solutions require good business and engineering management to payoff? Yes
- Are there good examples where trust and value chain networks are delivering now? Yes
- Do the implications of the new technologies go way beyond business impacting every aspect of society? Yes
- Is there available expertise to help organizations evaluate and implement blockchain successfully? Yes
Blockchain Opportunity Audit - BOA
s Blockchain Opportunity Assessment - BOA
self audit
guided audit
Key Business Value Audit Questions
does your business make, sell, supply or service assets ( physical or digital )?
does your businesss work with identified customers?
does your businesss work with identified suppliers and vendors?
does your business have investors? lenders?
is your business subject to regulations, taxes or compliance?
is your business regulated or impacted by industry groups?
can rewards or incentives motivate your customers? employees? partners? vendors?
does your business warranty sales or service?
does your business finance inventory or operations?
does your business process orders?
is your pricing policy effective for sales? for profit?
is proof of quality key to sales, profit, customer retention, customer acquistion?
will faster, lower cost settlements on sales and service improve your business?
are there multiple steps in the channel between the origin of your product or components and their final consumption?
does your business require proof of delivery on receipts, shipments or service?
is proof of quality important in your sales or service?
does your business handle reverse logistics?
is your business fully automated in sales, service and support?
is your feedback from customers complete or just a sample?
is your feedback from vendors complete or just a sample?
is your feedback from investors complete or just a sample?
do you have quantitative or only qualitative customer feedback? supplier feedback?
have you completed a BOA - business opportunity audit ? FACTUR3DT.IO
VCN delivery model impacts: CSP vs MSP
“Increasingly, MSPs are reconsidering cloud brokerage models and the threat they pose to the control of their business….The problem starts with the erosion of revenues and ends with the loss of customer ownership. CSPs employing this model require end-customers to sign a licensing agreement that is separate from the MSP—weakening the customer relationship and transferring a large portion of control.”
--Steve Neverve, President, Nevtec.
Consider options running multi-tenant services on Cloud IAAS without Cloud SAAS
VCN KPIs
Standard KPIs
account growth
revenue growth
EBITDA growth
VCN KPIs
msp-vcn-it-provider-priorities-2020-key-kpi.pdf
| Success Factor | Description |
| Competitive Differentiation | Establishing a clear value proposition for customers around application or vertical market expertise. |
| Land and Expand | Putting repeatable processes in place to ensure high customer satisfaction/retention/renewal rates. |
| High-value Revenue Streams | Understanding unique services that support the distinctive value proposition and high customer satisfaction rates. Creating high-margin offerings as key differentiators for partners to compete. |
Blockchain VCN analysis
Blockchain VCN Solution Design
Project Management
PMBOK slides - old
http://nutek-us.com/PMBOK_Slides.pdf
https://drive.google.com/open?id=1e3NOuHh4ZBJTW2a66s4pP4VoouNq0BlB
PMBOK Guide - 5th Edition
http://dinus.ac.id/repository/docs/ajar/PMBOKGuide_5th_Ed.pdf
https://drive.google.com/open?id=1TSTyH9YLdK82s6xhehJ8PVVnQ_3UMDc0
Potential Value Opportunities
Value Add Focus
- Market Research by segment on needs, wants to shape offerings
- Enterprise Blockchain
- Hyperledger Fabric
- The easy on ramp
- Internal DLT projects
- External Blockchain network integrations
- Resell the value-add components from projects
- Resell the component service packages ( eg access control, registration, etc )
- Find tier 1 partnerships in blockchain or other IT domains
- Find the right content outlets: Linkedin
- Leverage sample app inventory
Strategies
- build competent virtual team
- create referenceable success stories
- obtain related certifications
- promote success stories and competencies
- join standards organizations to support, promote standards
project delivery controls: GSuite, process ( define > design > plan > deliver > implement > support )
solutions track record
MOBI standards on blockchain
VINblock prototype
Hyperledger certs
Hyperledger working groups
build out targeted industry verticals
find groups to join for verticals
reuse content, solutions adapted to verticals
Supply Chain
GRID
BITA
APICS
Healthcare
HLF Healthcare SIG
Fintech
Boston blockchain groups
Read Write Labs
Security teams
Data Compliance Services
IBM i
Neug
Common
iTech Solutions
Other
partner with key players: Hyperledger, IBM and ???
promote opportunity, value, success tips, technologies through right channels
simple web solution services site:
blockchain SDLC services products include:
Phase 0 - The BOA - Blockchain Opportunity Audit - self assessment
s Blockchain Opportunity Assessment - BOA
Phase 1 - assessments ( gap analysis, opportunity sized ) - no charge custom or self assessment = ISR
Phase 2 - solution definition project ( gaps > define the opportunity, analysis, POT as needed, resources - success keys, risk factors - FACTUR3DT.io , solution roadmap) = ISP research
Phase 3 - solution design ( conceptual POC ) and plan = ISP
Phase 4 - delivery, implementation
Phase 5 - operation and support
define business plan with quarterly kpi's
Solution Sets
Trusted Identities - DID, SSI
registered Domain: trustdatanet.com
Trusted Data - Data compliance, data quality services
https://drive.google.com/open?id=1e7QElZ7fXhC_kdWBYAszEcyaRnzXxkKl
Good insights on how data quality and data trust is perceived now. We have the right technologies now to ensure data security, trust, privacy, currency, resillency, compliance and quality but most organizations I know have yet to make the investments to reach that level.
Data Compliance - SOC 2 standard
https://www.imperva.com/learn/data-security/soc-2-compliance/
SOC 2 is an auditing procedure that ensures your service providers securely manage your data to protect the interests of your organization and the privacy of its clients. For security-conscious businesses, SOC 2 compliance is a minimal requirement when considering a SaaS provider.
Developed by the American Institute of CPAs (AICPA), SOC 2 defines criteria for managing customer data based on five “trust service principles”—security, availability, processing integrity, confidentiality and privacy.
Loyalty programs
Trading
Potential Challenges
virtual team
productive partnerships
technology is a moving target
heavy blockchain services competition
Catch 22 of DX - Digital Transformation ( large scale )
agreement existing system doesn't work well
we select a new solution
try to use the new solution
find it doesn't work the way the old system did so we change it behave like the old system
what's the net gain?
Good news, bad news on DX
Bad news the existing system doesn't deliver the returns needed for stake holders
Good news we agree there 's an opportunity to improve the company with a new solution
Bad news our existing jobs, skills and roles will have to change with the new solution
Good news we will have many new jobs and roles
Bad news you need to learn new jobs and roles to work in the new solution
Key features needed for effective change management
Candidate Solutions
Step-by-step guide for Example
sample code block