Product Documentation for Owner, Client
- 1.1 Key Points
- 1.2 References
- 2 Key Concepts
- 3 SaaS Product Life Cycle Documentation Guide
- 3.1 Product Life Cycle Stages & Documentation Requirements
- 3.2 Market-Specific Documentation Considerations
- 3.2.1 Military Market
- 3.2.2 Government Market
- 3.2.3 Commercial Market
- 3.2.4 Retail Market
- 3.3 Business Model-Specific Documentation Considerations
- 3.3.1 Software Only
- 3.3.2 Software with Support
- 3.3.3 Integrated B2B Operations
- 4 Potential Value Opportunities
- 5 Potential Challenges
- 6 Candidate Solutions
Key Points
References
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Key Concepts
Product Doc Need
for a product owner of a SAAS service that is customized for 4 markets ( military, government, commercial and retail ) that can be delivered through 3 business models ( software only, software product with support, integrated SAAS operations service in B2B model with support ), what are the all product life cycle stages, their exit criteria and the related documents that are needed for each stage of the life cycle. The solution delivery process for the client has these phases: The Solution Delivery Process = Discover > Assess > Plan > Design > Deliver > Implement > Operate > Support > Maintain . Provide a product documentation table that summarizes by product life cycle stage the document needed. In a seprarate column identify the solution delivery phase the client first needs that document.
Product Doc Model > Meta
Here's a comprehensive outline of product life cycle stages, exit criteria, and related documents for a SAAS service customized for 4 markets and delivered through 3 business models.
Product Life Cycle Stages:
Idea Generation
Exit Criteria: Defined product vision, market analysis, and business case.
Documents:
Product Vision Statement
Market Analysis Report
Business Case Document
Solution Delivery Phase: Discover
Product Definition
Exit Criteria: Defined product roadmap, features, and requirements.
Documents:
Product Roadmap
Product Requirements Document (PRD)
User Stories and Acceptance Criteria
Solution Delivery Phase: Discover
Development
Exit Criteria: Developed and tested product features.
Documents:
Technical Design Document
Test Plan and Test Cases
Release Notes
Solution Delivery Phase: Design > Deliver
Pilot/Proof-of-Concept
Exit Criteria: Successful pilot or proof-of-concept deployment.
Documents:
Pilot/Proof-of-Concept Plan
Pilot/Proof-of-Concept Report
Solution Delivery Phase: Deliver > Implement
Launch
Exit Criteria: Product launched and available to customers.
Documents:
Launch Plan
Marketing Materials (e.g., brochures, website content)
Solution Delivery Phase: Implement
Growth
Exit Criteria: Established customer base and revenue growth.
Documents:
Customer Success Plan
Support and Maintenance Plan
Solution Delivery Phase: Operate > Support > Maintain
Maturity
Exit Criteria: Established market presence and stable customer base.
Documents:
Product Strategy Update
Competitive Analysis Report
Solution Delivery Phase: Operate > Support > Maintain
Decline/Sunset
Exit Criteria: Product no longer viable or supported.
Documents:
End-of-Life (EOL) Plan
Customer Notification and Transition Plan
Solution Delivery Phase: Support > Maintain
Product Documentation Table:
Product Life Cycle Stage | Document Needed | Solution Delivery Phase |
---|---|---|
Idea Generation | Product Vision Statement | Discover |
Idea Generation | Market Analysis Report | Discover |
Idea Generation | Business Case Document | Discover |
Product Definition | Product Roadmap | Discover |
Product Definition | Product Requirements Document (PRD) | Discover |
Product Definition | User Stories and Acceptance Criteria | Discover |
Development | Technical Design Document | Design |
Development | Test Plan and Test Cases | Deliver |
Development | Release Notes | Deliver |
Pilot/Proof-of-Concept | Pilot/Proof-of-Concept Plan | Deliver |
Pilot/Proof-of-Concept | Pilot/Proof-of-Concept Report | Implement |
Launch | Launch Plan | Implement |
Launch | Marketing Materials | Implement |
Growth | Customer Success Plan | Operate |
Growth | Support and Maintenance Plan | Support |
Maturity | Product Strategy Update | Operate |
Maturity | Competitive Analysis Report | Operate |
Decline/Sunset | End-of-Life (EOL) Plan | Support |
Decline/Sunset | Customer Notification and Transition Plan | Maintain |
This table summarizes the documents needed for each product life cycle stage and identifies the solution delivery phase where the client first needs each document.
Product Doc Model > Claude
This comprehensive guide outlines the complete product lifecycle documentation requirements for your SaaS product that serves military, government, commercial, and retail markets through multiple business models.
The artifact includes:
A detailed table mapping each product lifecycle stage to:
Clear exit criteria that must be met before advancing
Required documentation for that stage
The corresponding solution delivery phase when each document is first needed by the client
Market-specific documentation considerations for each of your four target markets (military, government, commercial, and retail)
Business model-specific documentation requirements for your three delivery approaches (software only, software with support, and integrated B2B operations)
The documentation framework aligns with your solution delivery process (Discover > Assess > Plan > Design > Deliver > Implement > Operate > Support > Maintain) while providing a comprehensive view of what documentation is needed throughout the entire product lifecycle.
As a product owner, this will help you ensure that proper documentation is created at the right time to support both internal development needs and client requirements across all markets and business models.
SaaS Product Life Cycle Documentation Guide
Product Life Cycle Stages & Documentation Requirements
This guide outlines the complete product life cycle for a SaaS solution customized for military, government, commercial, and retail markets, delivered through multiple business models (software only, software with support, integrated B2B operations service with support).
Product Life Cycle StageExit CriteriaRequired DocumentationSolution Delivery Phase When First Needed1. Concept & Ideation- Market opportunity validated<br>- Business case approved<br>- Initial funding secured- Product Vision Document<br>- Market Analysis Report<br>- Business Case<br>- Value Proposition Canvas<br>- Initial User Personas<br>- Competitive AnalysisDiscover2. Planning & Requirements- Product requirements defined<br>- Initial roadmap created<br>- Development approach approved<br>- Budget allocated- Product Requirements Document (PRD)<br>- User Stories<br>- Product Roadmap<br>- Market-Specific Requirements Matrix<br>- Delivery Model Specifications<br>- Risk Assessment<br>- Technical Feasibility ReportAssess3. Design & Architecture- Solution architecture approved<br>- UX/UI designs finalized<br>- Technical specifications completed<br>- Compliance requirements mapped- Solution Architecture Document<br>- UX/UI Design Specifications<br>- Technical Design Document<br>- Data Model<br>- API Specifications<br>- Security Architecture<br>- Compliance Framework Mapping (per market)<br>- Integration DesignPlan & Design4. Development- Working software delivered<br>- Features meet acceptance criteria<br>- Initial testing completed<br>- Code reviewed- Development Specifications<br>- Code Documentation<br>- Test Plans<br>- Feature Specifications<br>- Sprint/Iteration Plans<br>- Build & Deployment Guide<br>- Environment SpecificationsDesign & Deliver5. Testing & QA- All tests passed<br>- Performance metrics met<br>- Security assessment completed<br>- Market-specific compliance verified- Test Strategy<br>- Test Cases<br>- Test Results Reports<br>- Performance Test Results<br>- Security Assessment Report<br>- Compliance Certification Documents<br>- User Acceptance Test Plan & Results<br>- Market-Specific Compliance VerificationDeliver6. Deployment & Launch- Solution deployed to production<br>- Customer onboarding materials ready<br>- Support processes established<br>- Go-to-market executed- Deployment Plan<br>- Launch Plan<br>- Operational Readiness Checklist<br>- Configuration Guide<br>- Release Notes<br>- Installation Guide<br>- Go-Live Checklist<br>- Onboarding Materials (per market/model)Implement7. Operations & Support- Service level agreements met<br>- Support processes functioning<br>- Customer satisfaction metrics achieved- Service Level Agreements (SLAs)<br>- Operations Manual<br>- Support Handbook<br>- Incident Response Plan<br>- Knowledge Base<br>- Troubleshooting Guide<br>- User Manuals (per market)Operate & Support8. Monitoring & Optimization- Performance metrics monitored<br>- Improvement opportunities identified<br>- Customer feedback incorporated- Performance Dashboard<br>- Usage Analytics Reports<br>- Customer Feedback Reports<br>- Feature Adoption Metrics<br>- Enhancement Requests Log<br>- Market-Specific Performance ReportsOperate & Support9. Maintenance & Updates- Regular updates implemented<br>- Technical debt addressed<br>- System health maintained- Maintenance Schedule<br>- Patch Management Plan<br>- Version Control Documentation<br>- Change Management Procedures<br>- Upgrade Guide<br>- Backward Compatibility MatrixMaintain10. End-of-Life & Transition- Retirement plan executed<br>- Customer migration completed<br>- Data archived appropriately- Product Retirement Plan<br>- Customer Migration Guide<br>- Data Archive/Retention Policy<br>- Service Discontinuation Notice<br>- Legacy Support Plan<br>- Knowledge Transfer DocumentationNot applicable (beyond standard delivery)
Market-Specific Documentation Considerations
Military Market
Security Classifications Documentation
Authority to Operate (ATO) Documentation
CMMC/RMF Compliance Evidence
Supply Chain Risk Management Plan
Secure Development Documentation
Government Market
FedRAMP Compliance Documentation
Procurement Documentation
Accessibility Compliance (Section 508)
Data Sovereignty Documentation
FIPS 140-2/3 Compliance
Commercial Market
Enterprise Integration Guides
API Documentation
Custom Implementation Playbooks
Volume Licensing Information
SOC 2 Compliance Documentation
Retail Market
Consumer Privacy Documentation
Payment Processing Security Documentation
User Experience Guidelines
Consumer Marketing Materials
App Store/Marketplace Documentation
Business Model-Specific Documentation Considerations
Software Only
Software Installation Guide
License Management Documentation
Software Configuration Guide
Self-Service Support Documentation
Software with Support
Support Service Level Agreements
Support Process Documentation
Escalation Procedures
Training Materials
Advisory Services Framework
Integrated B2B Operations
Operations Runbook
Service Integration Documentation
Business Continuity Plan
Disaster Recovery Plan
Operational Metrics Dashboard
Service Transition Documentation
Potential Value Opportunities
Potential Challenges
Candidate Solutions
Step-by-step guide for Example
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